Client Endorsements

Client Endorsements

Macy's Inc.

Macy's signs contract with the Cincinnati Etiquette &Leadership Institute, LLC to present business etiquette training at their headquarters in New York City. 

Macy's signs contract with the Cincinnati Etiquette &Leadership Institute, LLC to present business etiquette training at their headquarters in New York City. 

Perfect balance of information and interaction. The strong content, especially the Personal Branding segment, has provided a platform for deeper discussion within our group of leaders. The CELI workshop was spot-on and delivered very effectively.
— Macy's Inc.

GE Aviation

GE Aviation logo 3.jpg
GE Aviation engaged CELI for a specially tailored four-week training series entitled, “The Well-Rounded Leader.” This training was provided to a select group of interns. We were extremely pleased with each workshop and our interns had glowing evaluations as well. The workshops were very engaging and impactful. It was obvious that Tiffany Adams really cared about the interns’ success and well-being. I believe CELI’s training will really help the interns get off to a great start in their careers. GE Aviation looks forward to engaging CELI’s services again next year!
— S. Walker, GE Aviation Engineering Program Leader
For a second year in a row, GE Aviation engaged CELI’s training services for four workshops. Again, we were impressed. CELI’s workshops are essential to any young professional starting out in the work world, but certainly can add much value to the professional lives of any generation. The curriculum had fresh, up-to-date perspectives that reaffirmed classic etiquette practices while pushing the topics into the modern high-tech world. The workshops covered a number of relevant topics including, “Netiquette”, Corporate Dining, and Cultural Awareness, all of which are relevant in any modern corporate business environment. I highly recommend CELI to anyone looking to take the next step towards advancement in their career.
— Casey Hopple, GE Aviation CFM56 Fleet Engineering

Society for Marketing Professional Services (SMPS)

We proudly give Tiffany Adams and the CELI business etiquette workshop our highest recommendation. Our members (some seasoned experts, some new to the industry) were absolutely stunned by what they didn’t know they needed to know about business etiquette. Tiffany’s format fostered engagement and communication, making CELI’s presentation memorable; it was (and still is!) the topic of conversations during many of our subsequent events. The CELI program has proven to be one of our chapter’s best investments (ROI). We look forward to continuing to work with CELI in the future.
— Jen Davis, Education Chair, Greater Cincinnati Society for Marketing Professional Services

Cincinnati Business Courier Bizwomen Cabinet

CELI presents "Corporate Etiquette & the Art of Distinguished Dining" workshop to the Business Courier's Bizwomen Cabinet Leaders at the lovely Manor House.

CELI presents "Corporate Etiquette & the Art of Distinguished Dining" workshop to the Business Courier's Bizwomen Cabinet Leaders at the lovely Manor House.

You are amazing! The attention to detail in your presentation was top-notch. All the guests walked away happy and had nothing but great things to say about the CELI event. You offered such valuable information and strategies that I’m sure were used immediately. In fact, you would have been proud of the way I used your business card protocol later that day!
— Joy Lytle, Cincinnati Business Courier Bizwomen Cabinet Director

Graydon Head Legal Counsel

CELI conducts "Working a Room with a Plan" workshop for Graydon Head who "looks forward to exploring future collaborations."

CELI conducts "Working a Room with a Plan" workshop for Graydon Head who "looks forward to exploring future collaborations."

CELI facilitated a high-energy, interactive, useful workshop for our attorneys on how to navigate a networking event successfully, followed by a professionally-guided social hour at which the attorneys practiced their new skills. Everyone present said they gained new confidence, and learned things they could immediately put to good use at their next networking event. Many noted that once their mindset was changed from viewing their role at a networking event as just “selling,” to instead as a chance to “build meaningful relationships and help people,” they now look forward with enthusiasm, rather than dread, to their next networking opportunity.

Graydon Head looks forward to exploring future opportunities to collaborate with CELI.
— Michael A. Hirschfeld, Partner at Graydon Head Law Firm

First Financial Bank

First Financial Bank partners with CELI to instill excellence in their Retail Management Development Program.  

First Financial Bank partners with CELI to instill excellence in their Retail Management Development Program.  

Thank you for presenting business etiquette and a dining tutorial to our Retail Management Development Program. Our team could not stop talking about how much they learned. Your willingness and expertise in customizing the workshop to fit our culture and needs made the experience extremely valuable to us. You engaged instantly with our team members in a personable and friendly way, which motivated the group to embrace your strategies and respect your presentation style. We are definitely interested in partnering with CELI again and will be exploring future synergies.
— G. Goold, FVP Learning & Development at First Financial Bank

PNC Bank's Women Connect Group

PNC Bank President, Kay Geiger, Pam Weber and Women Connect supports female entrepreneurship by engaging CELI's training services. CELI presents "Women's Leadership: Catalyzing Your Personal Brand" workshop.

PNC Bank President, Kay Geiger, Pam Weber and Women Connect supports female entrepreneurship by engaging CELI's training services. CELI presents "Women's Leadership: Catalyzing Your Personal Brand" workshop.

Tiffany, you are absolutely amazing, empowering, and an inspiration! Thank you so very much for the CELI workshop to our Women Connect group.
— Kay Geiger, PNC Bank President, Greater Cincinnati/Northern Kentucky
PNC's Women Connect Planning Committee

PNC's Women Connect Planning Committee

Inspirational, thought-provoking program. You are an excellent communicator and quick-on-your-feet thinker.”
”I never realized how much I say and do to undersell and discredit myself...now I do.”
”Powerful message with lots to take away!
”Great message - Two hours felt like two minutes!”
— PNC Bank's Women Connect attendees

Dinsmore Law Firm

Dinsmore attorneys engage CELI's services for business etiquette workshop at The Aronoff Center for the Arts.

Dinsmore attorneys engage CELI's services for business etiquette workshop at The Aronoff Center for the Arts.

94% of attendees rated CELI’s workshop ‘profoundly interesting and extremely useful.’
”Great program - so glad I came!”
”Excellent & Informative presentation”
”Very helpful and practical. Illustrated how important these skills are to have.
— Dinsmore attorneys
CELI is honored to be invited back to empower Dinsmore attorneys with high distinction and excellence. 

CELI is honored to be invited back to empower Dinsmore attorneys with high distinction and excellence. 

The Retail Odyssey Company

Mike Platt, Retail Odyssey VP - Kroger Co. Team, Tiffany Adams, and Carly Athey, Sr. Business Mgr. - Kroger Co. Team

Mike Platt, Retail Odyssey VP - Kroger Co. Team, Tiffany Adams, and Carly Athey, Sr. Business Mgr. - Kroger Co. Team

From the first time I met Tiffany Adams, I was very impressed. Her professionalism, organization, confidence and skill of personalizing the CELI curriculum to our team’s needs is what sets this professional development training apart. Our team completed a total of four workshops which were all action-packed with great material, a lot of interaction and insightful breakout sessions. I have already seen a lot of improvements with our team. We look forward to engaging CELI again for the next round of workshops!
— Carly Athey, Retail Odyssey Sr. Business Manager - The Kroger Co. Team

Messer Construction Company

Messer Construction Co. engages CELI business etiquette training. Personal Branding was a key theme in accentuating building their professional image. The learning journey was customized to complement Messer's motto: "We Are Building."

Messer Construction Co. engages CELI business etiquette training. Personal Branding was a key theme in accentuating building their professional image. The learning journey was customized to complement Messer's motto: "We Are Building."

Impressed with the entire session. Enjoyed the team involvement exercises. Very engaging, informational, and upbeat!
— Messer Construction Co. particpants
I engaged CELI to present to our administrative services team a workshop on professionalism in the workplace, creating your personal brand, and team collaboration. We were not disappointed! Everyone provided positive feedback and feel they have an increased awareness and practical tools to put in place now. I am proud to say just two weeks after the training, I am seeing positive results from the session. I highly recommend CELI to any organization looking to raise the bar.
— Niki Krebs, Messer Construction Co. Manager

Norwood Hardware and Supply

We welcomed CELI to conduct a 30-employee “Netiquette” workshop that covered Email Etiquette, LinkedIn Protocol, and Smartphone Etiquette. Two hours in, our team remained highly engaged and wanting to hear more. So many “takeaways” were taught and are now being implemented at our company. We definitely learned a great deal about being better communicators in today’s electronic world!
— Kathy Chabot, CEO at Norwood Hardware

The Cincinnati USA Regional Chamber 

CELI is honored to partner with the Cincinnati USA Regional Chamber in presenting to the inaugural class of Cincy Next, a new group of inspiring business leaders.  Julie Bernzott, HYPE Program Manager, and Jessica Baron, Senior Director, from the Chamber pose with Tiffany Adams, CELI President. "The Competitive Advantage: Distinguished Dining"  was presented to 38 Cincy Next members at the Metropolitan Club.

CELI is honored to partner with the Cincinnati USA Regional Chamber in presenting to the inaugural class of Cincy Next, a new group of inspiring business leaders.  Julie Bernzott, HYPE Program Manager, and Jessica Baron, Senior Director, from the Chamber pose with Tiffany Adams, CELI President. "The Competitive Advantage: Distinguished Dining"  was presented to 38 Cincy Next members at the Metropolitan Club.

Thank you for conducting the CELI dining tutorial to our new Cincy Next class of leaders. The feedback was extremely positive and they found it very useful for their personal as well as their professional lives. I also wanted to thank you for your thorough planning and preparation to ensure a smooth event - it definitely showed. It’s been a real pleasure working with CELI and the Chamber looks forward to future partnerships.
— Julie Bernzott, Chamber's Manager of HYPE Programs

Walnut Hills High School

Two CELI workshops were created for 1000 students at Walnut Hills High School during the 2014-15 school year. The essentials of business etiquette and cultural awareness, with a focus on Africa, were covered. The presentations included valuable material about social media awareness too. Students were engaged with memorable visuals and active participation, and were able to clearly define what they learned. It was wonderful to observe them applying skills such as shaking hands and making proper introductions. It was also exciting to hear students have meaningful conversations during subsequent school days about cultural awareness and respect for others. I would recommend CELI’s training programs to any school seeking to educate and enlighten in the areas of business etiquette, social media awareness, and/or cultural awareness.
— Dr. Jill Hollander, Walnut Hills HIgh School Administrator

Cincinnati Reds' Wives

Tiffany Adams presents CELI's training programs to the Cincinnati Reds' wives and meets the lovely Rosie Red. 

Tiffany Adams presents CELI's training programs to the Cincinnati Reds' wives and meets the lovely Rosie Red. 

Sharonville Chamber of Commerce

Sharonville Chamber of Commerce

Sharonville Chamber of Commerce

Words cannot express our appreciation for making this presentation so informative, enlightening, and memorable. As you taught, we all need to be more aware of how we present ourselves in the business world and learn the strategies to do so effectively. Thank you.
— Rich Arnold, President of the Sharonville Chamber of Commerce

Goering Center for Family & Private Business

Tiffany Adams and Larry Grypp, President of Goering Center for Family & Private Business

Tiffany Adams and Larry Grypp, President of Goering Center for Family & Private Business

CELI’s training offerings capture a unique niche that improve our community in many ways. We received most positive feedback from our core members who were very engaged during the CELI presentation to over 125 members. Our members attributed their engagement to Tiffany Adams’ interactive delivery style and the value of her topic. We appreciated all her energy and expertise.
— Larry Grypp, President of Goering Center for Family & Private Business and staff

Best Upon Request Corporate, INC.

CELI conducts business etiquette training for 34 Best Upon Request employees. Pictured above with Tiffany Adams, CELI President, is Tillie Hidalgo Lima, CEO/President, and the leadership team of Best Upon Request.

CELI conducts business etiquette training for 34 Best Upon Request employees. Pictured above with Tiffany Adams, CELI President, is Tillie Hidalgo Lima, CEO/President, and the leadership team of Best Upon Request.

After a thorough Client Needs Assessment which involved research of our corporate policies and team interviews, CELI provided an engaging and relevant presentation that was a workplace differentiator. The training added true value to our teams’ professional development.
— Tillie Hidalgo Lima, CEO/President of Best Upon Request

Miami University, Oxford Ohio  - Global Initiatives Department

Honored to present an international protocol workshop to 50 faculty members of Miami University for their Global Initiatives Department. The Cincinnati Etiquette & Leadership Institute, LLC (CELI) presented, "Working and Interacting in a Global Workplace" with a country-specific focus on China and India.

Honored to present an international protocol workshop to 50 faculty members of Miami University for their Global Initiatives Department. The Cincinnati Etiquette & Leadership Institute, LLC (CELI) presented, "Working and Interacting in a Global Workplace" with a country-specific focus on China and India.

Tiffany Adams, CELI President, presented a workshop entitled, “Working and Interacting in the Global Workplace” with a focus on India and China. She presented for a staff of 50 employees of Miami University in Oxford, Ohio. She invited our input into shaping the content and created a workshop the majority of our participants felt was extremely useful and informative. We were impressed by Tiffany’s flexibility and creativity in working with us. She left the audience wanting more!
— Mary Jane Berman, PH.D, Global Initiatives Department

Cincinnati Hills Christian Academy

Cincinnati Hills Christian Academy (CHCA) Middle School students attends CELI's "The Competitive Advantage: Distinguished Dining" class at deSha's Restaurant.  A subsequent CELI workshop was also conducted for CHCA High School students. 

Cincinnati Hills Christian Academy (CHCA) Middle School students attends CELI's "The Competitive Advantage: Distinguished Dining" class at deSha's Restaurant.  A subsequent CELI workshop was also conducted for CHCA High School students. 

My son, Chet Larger, enjoyed the Etiquette class very much. He was surprised at how much he enjoyed this and according to him - how much he learned! I believe the class really had an impact on him. From the parent of a teenage boy...THANK YOU!
— Mrs. J. Larger, CHCA Parent
Really liked the Conan video, the table place setting race, and good to know about cell phones at the table!
— CHCA students' comments

Wells Fargo Advisors

A privilege to partner with Wells Fargo Advisors for two workshops of "The Competitive Advantage: Business Etiquette."

A privilege to partner with Wells Fargo Advisors for two workshops of "The Competitive Advantage: Business Etiquette."

Loved it! Thought provoking presentation...it’s important to remember to put your best attitude and appearance forward everyday. We have received so much positive feedback about this training and look forward to utilizing your services in the future.
— Wells Fargo Advisors
Northwestern Mutual College Interns are proud to attend the CELI seminar, The Competitive Advantage: Business Etiquette

Northwestern Mutual College Interns are proud to attend the CELI seminar, The Competitive Advantage: Business Etiquette

 
Business Etiquette is more than a skill, it is a lost art. The Cincinnati Etiquette & Leadership Institute, LLC (CELI) presents the information in a way that is both informational and inspirational. It is clear from the presentation that there is a passion for this topic, and I am glad that CELI is working to keep this art alive.
— Joshua L. Kuether, Chief Development Officer with Northwestern Mutual-Cincinnati

Graduation Class of 2014 at the Protocol School of Washington

Tiffany L. Adams, President of the Cincinnati Etiquette & Leadership Institute, LLC, shown with graduation class of 2014 at the Protocol School of Washington® conference in Washington, D.C.

Tiffany L. Adams, President of the Cincinnati Etiquette & Leadership Institute, LLC, shown with graduation class of 2014 at the Protocol School of Washington® conference in Washington, D.C.

 
As a second-generation Protocol School of Washington® (PSOW) graduate, Tiffany Adams has a service heart for helping the next generation raise the bar. She will undoubtedly bring to her clients current expertise, energy, and enthusiasm and make their learning journey impactful to their professional and educational careers. She exhibited such passion, leadership, and dedication during her training in Washington DC. I have no doubt that Tiffany will help the millennial generation be the best they can be by enhancing their cross-cultural awareness and their domestic understanding of etiquette & protocol. I’m delighted that Tiffany chose PSOW for her certification and believe that she will make our industry proud as a talented instructor and speaker.
— Pamela Eyring, Owner & President of The Protocol School of Washington®
 

Northwestern Mutual College Interns (Second session class) 

CELI partners again with Northwestern Mutual for another successful training presentation. These interns learned that the key to career advancement is interacting successfully with others in the workplace. The skills taught in “The Competitive Advantage: Business Etiquette” seminar empowers our clients to confidently interact and also show respect in the workplace.

CELI partners again with Northwestern Mutual for another successful training presentation. These interns learned that the key to career advancement is interacting successfully with others in the workplace. The skills taught in “The Competitive Advantage: Business Etiquette” seminar empowers our clients to confidently interact and also show respect in the workplace.

William M. Kent, A Healthcare Industry Executive

I have known Tiffany Adams, Founder and President of the Cincinnati Etiquette & Leadership Institute, LLC (CELI), for 30 years and have greatly respected her professional expertise and accomplishments throughout her career. Tiffany demonstrates tremendous professional integrity, creativity, organizational skills, and superb execution in everything she does. With the launch of CELI and its mission, Tiffany has identified an important developmental need that all organizations can benefit from. She also has a unique ability to connect with her students and customize a curriculum that is relevant and meaningful to their personal and professional careers and is aligned with the strategic goals of each contracted organization. I truly believe that CELI offers something unique and essential for organizational professional development programs.
— William M. Kent, Sr. Vice President at Cincinnati Children's Hospital Medical Center